Money Back Guarantee Policy
At VYLORITHA, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to assist you with a hassle-free return process.
Eligibility for Returns
- Products must be returned within 30 days of the original purchase date.
- Items must be in their original condition, unused, and with all original packaging.
- Sale items and gift cards are non-returnable.
Return Process
To initiate a return, please follow these steps:
- Contact our customer support team at [email protected] with your order number and a brief explanation of the reason for the return.
- Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions for returning the product.
- Ship the product back using a traceable method to the address provided by our team.
Refunds
- Once your return is received and inspected, we will send you an email notification.
- Approved refunds will be processed to your original payment method within 7-10 business days.
- Please note that original shipping costs are non-refundable.
Exchanges
If you wish to exchange an item, please follow the return process and place a new order for the desired product.
Contact Us
If you have any questions or require further assistance, please do not hesitate to contact our customer service team at +1 (234) 567-890 or email us at [email protected].
Thank you for choosing VYLORITHA, we appreciate your business and look forward to serving you in the future.